TSR Software Solutions makes the most valuable CRM features work for your business. We offer:We ensure that your CRM system is designed to support fine-tuned, interactive communication with customers and allows to flexibly adjust your customer policy and marketing strategy to the changing customer needs.
- Custom CRM solutions & modules : development
- Microsoft Dynamics CRM : full-cycle implementation
- SalesForce CRM : integration and custom add-ons development
THE WAY TO SUCCESS
Deep understanding of the
customer's specific business requirements and skillful technical project realization are a passport to
success of any CRM development project.
The result is a powerful, cost-effective, scalable and easy-to-use CRM system allowing your employees and customers to benefit
from effective organization of business processes and intelligent decision making while bringing the
risks of your IT investments to a minimum.
TSR Software Solutions provides professional assistance at all stages of CRM implementation:
- Research and consulting
- Development from scratch
- Platform customization
- Existing solution redesign and extension
- Deployment
- Integration
- User training
- Support & Maintenance
DECISION-MAKING SUPPORT
- Customer profiles: data collection, aggregation, history tracking
- Customer segmentation rules automation
- Market analysis and trends tracking
- Cost-of-sale and resource allocation management
- OLAP Techniques implementation
- Reporting tools configuration
- Dashboards & Scorecards
- Planning & Scheduling Tools
- Task Management tools
- Issue Tracking tools
SALES & MARKETING AUTOMATION
- Leads and opportunities management
- Product management
- Campaign management, results acquisition and assessment
- Sales administration
- Contract and Order management
- Sales cycle & pipeline management
- Corporate data flow & Knowledge management
- Document management
- Collaboration workspaces
- CRM system remote and mobile access